
Understand consumers

Measure customer centricity

Personalize your offering

A simple, clear dashboard
Our approach
Three steps for accurate text analysis

1. Data Consolidation

2. Data Processing

3. Dashboard or API
Our Technology & IP
How we analyse unstructured data

Natural Language Processing

Validated rules

Specific Dictionaries
Usecases
Why companies choose Insaas
Customer Centricity for Insurance
WHO: specialist department.
WHY: identify new topics, define niches and adapt communication to the customer's language.
BENEFIT: we offer the “Customer Centricity Graph” to measure Customer Centricity for insurance.
Customer Relationship Monitoring for Service Providers
WHO: marketing and service departments.
WHY: measuring quality of service and communication.
BENEFIT: unstructured texts and CRM data are processed automatically.
Customer Expectation Prediction for B2B & Manufacturers
WHO: marketing.
WHY: comprehensive overview of competitor products and brands.
BENEFIT: automatically summarize customer opinions from internal and external sources and filter by sentiment.
Our customers & partners
What customers think about Insaas



What partners think about Insaas






Since my linguistic studies, I have been working with software to process language. My experience at Harvard University (2009) showed me the potential of Natural Language Processing (NLP). Since then, I have been working extensively on Search Engine Optimization and Big Data. We will provide the insights for the marketing of the future by developing a SaaS platform.
About us
The team around Insaas
Dr. Korbinian Spann
In 2016, Korbinian developed the idea of Insaas and successfully built a first POC to make customer voices accessible for marketing.
Karan Singh
Markus Iwanczok
News & Insights
Insaas News
NAIX and Insaas enter into partnership for personal data processing
Evaluate customer feedback in a GDPR-compliant and anonymized way – the demand for automated anonymized data is high.
Insaas Vector – The Next Innovation for Marketeers
Insaas Vector is a disruptive, data-driven approach to recognize and assess relevant consumer feedback at large scale in near-time.
The future of AI will be products and services based on lifelong learning
Korbinian Spann talks with our Tech and Science Advisor Pankaj Gupta about the future of Natural Language Processing and lifelong learning